I made a “note to self” to add Spredfast and Lithium to the PRToolfinder database, but today I discovered they merged to create a new company called Khoros. The social media management tools market evolves quickly!
What Khoros Brings to the Table
Khoros offers a comprehensive platform for managing all your social media accounts. It provides a dashboard, data, and analytics to help you track and analyze the performance of your social media posts. Leveraging artificial intelligence and machine learning, Khoros delivers valuable insights into your social media activity, making it easier to refine your strategy.
Key Differentiators of Khoros
One Platform, Powered by Connection
Khoros uniquely combines 1-to-1, 1-to-many, and many-to-many touchpoints in a single platform. This allows enterprise brands to deliver the connected experiences that customers expect.
Insights Without Limits
With analytics that drive continuous performance improvements, Khoros helps break down silos by offering real-world benchmarking, shared ROI, and a connected customer profile.
Enterprise Scale and Agility
Khoros provides technology that enterprises can rely on. It brings automation through AI and machine learning to enhance customer experience and offers the flexibility to tailor solutions to your business needs.
Dedicated Innovation and Expertise
With over 15 years of best practices and partnership in the ever-changing social media space, Khoros is committed to innovating customer engagement for the world’s leading brands. Their customer support team even won the 2019 Stevie Award for Customer Service Team of the Year.
For those managing multiple social media accounts, Khoros could be a game-changer, offering robust social media management tools with cutting-edge technology. For other tools in the PRToolFinder database check out our category eBook!